Returns & Exchanges
At Hemp Hop, we stand by the quality of our sustainable fashion and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to make your transition to eco-friendly apparel as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all hemp-fiber tags remain intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing